Frequently Asked Questions
Search, jump, and copy direct links to any answer. If you can’t find what you need, send a quick question.
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After checkout, your courses appear in your account dashboard. If you used guest checkout, use the email access link to create a password and attach the purchase to your account.
Tip: if you can’t see a purchase, double-check you’re logged in with the same email used at checkout.
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We offer a transparent, short trial window for eligible courses. Contact support with your order ID and the email used at checkout, and we’ll review your request quickly.
Note: downloadable resources and completed certificates may affect eligibility.
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Levels indicate assumed fluency with structure and format. Beginners start from core concepts and habits; intermediate solidifies tools and workflow; advanced focuses on polish, voice, rewrites, and market fit.
If you’ve finished a screenplay draft before, intermediate is often the best starting point.
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Yes. Upon course completion you can download a shareable certificate of completion from your dashboard.
Certificates include your name, course title, and completion date.
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Most purchases can be completed with major debit/credit cards. If you need an invoice for a team or school, use the quick-question form and specify the course and number of seats.
Your bank may require 3D Secure verification.
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Access is designed to be long-term so you can revisit lessons during drafting and rewrites. If a course receives updates, your dashboard will show the newest version automatically.
If access terms differ for a specific product, it will be stated on the checkout page for that product.
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